We make reasonable efforts to ensure that product descriptions, images, specifications, availability, and prices are accurate. Minor variations may occur due to manufacturer updates.

All orders are subject to product availability and confirmation. We reserve the right to cancel an order in cases of stock issues, pricing errors, suspected fraud, or other genuine operational reasons.

All prices and applicable charges are displayed on our website or communicated before order confirmation. Payments must be made only through the official payment methods provided on our website.

In case of an obvious pricing or listing error, we reserve the right to cancel the order and issue an appropriate refund.

Orders are processed and delivered according to our Shipping Policy. Delivery timelines are estimates and may vary due to courier delays, weather, holidays, transportation issues, product availability, or other circumstances beyond our reasonable control.

Customers are responsible for providing accurate delivery and contact information.

Cancellations, returns, replacements, and refunds are governed by our 7-Day Return & Refund Policy. Returns require prior approval and are subject to the applicable return conditions, inspection, and verification.

Approved returns may be issued as store credit and may be subject to applicable restocking and handling charges as stated in our Return & Refund Policy.

Where applicable, products are covered by the manufacturer's warranty and its respective terms and conditions. Warranty claims may require inspection or verification by us, the manufacturer, distributor, or an authorised service centre.

Damage caused by misuse, accidents, improper installation, unauthorised modification or repair, liquid damage, or other excluded circumstances may not be covered.

Customers are responsible for reviewing product specifications and ensuring that a product is suitable for their intended use. If you are unsure about compatibility, installation, dimensions, or specifications, please contact us before placing your order.

Customers are also responsible for providing accurate information during checkout.

You agree not to misuse the website, attempt unauthorised access, provide false information, interfere with website operations, or use our services for fraudulent or unlawful purposes.

We may take appropriate action against suspicious, fraudulent, abusive, or unauthorised activity.

We may use third-party services such as payment gateways, courier and logistics providers, hosting and server providers, manufacturers, distributors, service centres, analytics, and security providers.

Such services may operate under their own terms, conditions, privacy policies, and security practices.

Harmony AV Sales is not responsible or liable for any loss, payment, refund, or transaction resulting from third-party fraud, impersonation, or unauthorised channels falsely claiming to represent Harmony AV Sales.

Customers must make payments and communicate only through our official website and contact details.

All website content — including text, images, graphics, logos, designs, videos, and other materials — belongs to Harmony AV Sales or its respective licensors.

Content may not be copied, reproduced, distributed, or commercially used without prior written permission, except where permitted by applicable law.

We make reasonable efforts to keep our website and services accurate and available. However, we do not guarantee uninterrupted or error-free operation.

To the extent permitted by law, we are not responsible for losses arising from circumstances beyond our reasonable control, third-party services, courier delays, or unauthorised third-party activity.

Harmony AV Sales may update these Terms & Conditions from time to time. Updated terms will be published on this page with a revised "Last Updated" date.

Continued use of our website or services after any update constitutes acceptance of the revised terms.

For questions regarding orders, payments, shipping, warranties, or these Terms & Conditions, please contact us through the official contact details published on our website.