We make reasonable efforts to ensure that product descriptions, images, specifications, availability, and prices are accurate. Minor variations may occur due to manufacturer updates.

All orders are subject to product availability and confirmation. We may cancel an order in cases of stock issues, obvious pricing errors, suspected fraud, or other genuine operational reasons, subject to applicable law.

If we cancel an order after receiving payment, we will notify you and arrange a refund of the amount paid for the cancelled order.

Prices and applicable charges are displayed on our website or communicated before order confirmation. Payments must be made through the official payment methods provided on our website.

In case of an obvious pricing or listing error, we may cancel the affected order and refund the amount paid, subject to applicable law.

Orders are processed and delivered according to our Shipping Policy. Delivery timelines are estimates unless specifically confirmed in writing and may vary due to courier delays, weather, holidays, transportation issues, or product availability.

Customers are responsible for providing accurate delivery and contact information. If a delivery issue occurs, please contact us so we can assist with tracking and coordination.

These provisions do not limit any rights or remedies available to you under applicable law.

Cancellations, returns, replacements, and refunds are governed by our Return & Refund Policy, subject to applicable law. Return requests must generally be raised within 7 days of delivery for the issues covered by that policy.

Returns require prior approval and are subject to the applicable return conditions, inspection, and verification. Please do not send a product back without approval and shipping instructions.

Refunds are processed after the returned product has been received and inspected. Refunds will generally be issued to the original payment method.

For Cash on Delivery (COD) orders, approved refunds will be processed via bank transfer. Customers are responsible for providing accurate bank details. Processing times vary depending on the payment gateway or financial institution.

Return shipping responsibilities are explained in our Return & Refund Policy.

Where applicable, products are covered by the manufacturer's warranty and its respective terms and conditions. Warranty claims may require inspection or verification by us, the manufacturer, distributor, or an authorised service centre.

Damage caused by misuse, accidents, improper installation, unauthorised modification or repair, liquid damage, or other excluded circumstances may not be covered by the manufacturer's warranty.

Manufacturer warranty terms do not replace or restrict rights available under applicable law.

Please review product specifications and suitability for your intended use before ordering. If you are unsure about compatibility, installation, dimensions, or specifications, contact us for guidance.

Customers are responsible for providing accurate information during checkout and following applicable product instructions.

These responsibilities do not remove our obligations concerning accurate product information or your rights under applicable law.

You agree not to misuse the website, attempt unauthorised access, provide false information, interfere with website operations, or use our services for fraudulent or unlawful purposes.

We may take appropriate action against suspicious, fraudulent, abusive, or unauthorised activity, subject to applicable law.

We may use third-party services such as payment gateways, courier and logistics providers, hosting providers, manufacturers, distributors, service centres, analytics, and security providers.

These providers may operate under their own terms and privacy practices. Their involvement does not exclude obligations we have under applicable law.

Please review our Privacy & Security Policy for information about how personal information is collected, used, shared, and retained.

Unauthorised persons or websites may falsely claim to represent Harmony AV Sales. Verify contact and payment details before completing a transaction.

Payments made to an unrelated fraudulent party are not payments received by Harmony AV Sales. Our ability to recover or refund those payments may be limited. This does not exclude any responsibility we may have under applicable law.

Website content, including text, images, graphics, logos, designs, videos, and other materials, is owned by Harmony AV Sales or its respective owners and licensors.

Content may not be copied, reproduced, distributed, or commercially used without the relevant owner's permission, except where permitted by applicable law.

We make reasonable efforts to keep our website and services accurate and available. However, we do not guarantee uninterrupted or error-free website operation.

To the extent permitted by applicable law, our responsibility for losses arising from events beyond our reasonable control will depend on the circumstances and our legal obligations.

Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited, or restricts any mandatory consumer rights or remedies.

Harmony AV Sales may update these Terms & Conditions from time to time.

Updated terms apply to future use of the website and future orders. Changes will not retrospectively reduce rights relating to an existing order, except where required by applicable law or otherwise agreed with you.

For questions or complaints regarding orders, payments, shipping, warranties, or these terms, contact Harmony AV Sales using +91-9971588803 or the registered address listed above.

For an order-related enquiry, please provide your order number and a description of the issue so our team can assist.

Please do not send products to this address without prior return approval and shipping instructions.